Privacy Policy

Last Updated: [April 2026]

Overview

This Privacy Policy describes how Z PLATES (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from zplates.com (the “Site”).

Information We Collect

When you visit the Site, we may collect certain information about your device, interaction with the Site, and information necessary to process your purchases. This may include:

Information You Provide

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Correspondence and communications with us (including emails, chat messages, text messages, and customer support inquiries)
  • Payment information (processed securely by third-party payment providers)
  • Customization details you enter for personalized products

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and interactions with the Site, which may include mouse movements, clicks, and scrolling activity
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:
  • Process and fulfill orders
  • Communicate with you about orders or inquiries
  • Provide customer support
  • Improve and optimize our Site
  • Send marketing communications (where permitted)
  • Detect and prevent fraud or unauthorized activity

Sharing Your Information

We share your personal information with trusted third parties to operate our business, including:

  • Shopify (e-commerce platform and hosting)
  • Payment processors (such as Shopify Payments, PayPal, Stripe)
  • Shipping carriers and fulfillment partners
  • Analytics and advertising partners (such as Google Analytics and Meta/Facebook Pixel, and Microsoft Clarity)
  • Email and marketing service providers (if applicable)

These third parties may use your information to provide services to us in accordance with their own privacy policies.

Website Analytics and User Experience Tools

We use third-party analytics services to help us understand how visitors use our Site and to improve its functionality. In addition to standard analytics, we may use tools like Microsoft Clarity to capture how you interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. This data helps us identify and address usability issues and optimize the user experience. All sensitive and personal information is masked by these services and is not recorded. For more information about how Microsoft collects and uses your data, see the Microsoft Privacy Statement.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Site, analyze usage, and deliver targeted advertising.
You may control cookies through your browser settings and, where available, through our cookie consent banner.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:
  • Request access to the personal information we collect about you
  • Request deletion of your personal information
  • Opt out of the sale or sharing of personal information for targeted advertising
  • Correct inaccurate personal information

You can exercise these rights by contacting us at info@zplates.com or through any data request form available on our Site. We will not discriminate against you for exercising your privacy rights.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States. We take reasonable measures to protect your information in accordance with this Privacy Policy.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.

Third-Party Services and Links

Certain features of the Site, including product customization tools, payment processing, analytics, and accessibility tools, are provided by third-party services. Z PLATES does not control these third-party services and is not responsible for their privacy practices. We encourage you to review the privacy policies of third parties.

Children’s Privacy

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: info@zplates.com
Website: https://zplates.com